At Brenko Ventures, we value every customer and strive to ensure satisfaction with every purchase. Please take a moment to read our Refund and Return Policy carefully before making a purchase.
❌ No Refund Policy
All sales made at Brenko Ventures are final.
We do not offer refunds once a purchase has been completed — whether in-store or online. Customers are encouraged to carefully check and confirm their orders before payment.
📦 Returns and Exchanges
- We currently do not accept returns or exchanges after a product has been sold.
- Customers are advised to inspect all items at the point of purchase to ensure they are in good condition and meet their expectations.
- For items that include warranties (such as calculators or electronic accessories), please refer to the manufacturer’s warranty for repair or replacement options.
🧾 Damaged or Defective Products
If you receive an item that appears defective or damaged, kindly report it immediately upon purchase or delivery.
Once the item has left the shop and has been used, we may not be able to assess or accept claims for damage.
💬 Customer Responsibility
At Brenko Ventures, we believe in transparency and fairness. We encourage all customers to:
- Verify quantities and product conditions before leaving the counter.
- Ensure the correct item type and size have been selected.
- Request clarification from our staff before completing payment if uncertain about a product.
❤️ Our Commitment
Even though we do not offer refunds or returns, we are always ready to listen and assist you with any concerns.
Our goal is to ensure that every customer enjoys a smooth and reliable shopping experience at Brenko Ventures
